My experience with the BlackVue hardware has been good, although, like many advanced electronic products, it can sometimes require troubleshooting and a bit of patience to get everything working exactly as intended.
What really impressed me was the customer service I received from Angelo. He was exceptionally knowledgeable, patient, courteous, and professional throughout the entire process. He took the time to answer every question, walked me through each step, and stayed with me until the issues were resolved. I never felt rushed, and his willingness to help made a potentially frustrating experience much easier.
Outstanding customer support is becoming increasingly rare, and Angelo is a great example of how much of a difference one dedicated technician can make. His expertise and commitment gave me confidence in my purchase.
Thank you, Angelo, for your excellent service. Your professionalism is a real asset to BlackVue.
I'm so pleased with the service we have received from The Dashcam Store. I ordered dashcams for our transit department and received excellent service, especially with the help of Chris Garbade. Also, the BlackVue cameras have been just want the department needed. Thank you so much The Dashcam Store and Chris!
I bought 2 Garmin Mini's after an accident. The Dashcam Store had best prices and mailed quickly -- and had excellent communication.
My order arrived quickly but, because it was a newer model with a more complex installation, they didn’t include a couple of important cables. When I contacted them they identified the problem but didn’t sell the cables – so they refunded me enough to order the cables from the manufacturer. That’s good service and recovery from what could have been a bad experience. I’d recommend the store in the future.
The people at The Dashcam Store helped me decide what dashcam was best in my situation and they sent links to help with the installation.
Vantrue Nexus5. Bought as a gift for my husband for Christmas. He is beyond pleased with its performance and capabilities. Installation was easy and gives crystal clear pictures front, back and inside the car. Highly recommend. I know there are more expensive dashcams available but this really gives great performance for our needs. You will not be disappointed with this one. Shipping extremely fast. We did not have to use customer service, which is good. However knowing they are there for the customer gives us peace of mind that if something should arise we could count on them. With that being said the Dashcam Store is our #1 choice from now on!
Very nice and helpful people. They are knowledgeable in their business, helped me make the right choice for me and the install was excellent.
Dashcam store is a very dependable place to make your purchases. Shipping is reasonable. Packaging is professional.
I purchased my hubby a Christmas gift. He decided he wanted something else and so I returned my order.
I had an excellent experience with customer service, and would highly recommend these guys. I’m certain that if I ever make another dash cam purchase it will be from The Dashcam Store! Thanks guys!
Exactly the part I needed with fast shipping too. Packaged well and will definitely be ordering again whenever I need to purchase something else.
I'm very happy with the products they offer and also they're after sales. customer service is some of the best and it's local within the states. no out of state overseas. you know nonsense. their prices are fair. if you buy a quality system, it'll last you for many many years. definitely worth going through a local distributor like the dash cam store. I highly recommend them